Shipping policy
Thank you for shopping with Dear Dahlia. We are committed to ensuring that your order is processed and delivered as efficiently as possible. Please read our shipping policy below for details on fulfilment times and delivery options.
Fulfilment
- Processing Time: All orders are fulfilled within 2-3 business days from the time of purchase. Once your order is processed, it will be handed over to the selected postal carrier.
Shipping Times
The delivery time will depend on the shipping option you choose at checkout. Below are the estimated delivery times:
Domestic Shipping (Australia)
-
Regular Domestic Postage:
- Same State: 2-4 business days
- Interstate: 3-6 business days
-
Express Domestic Postage:
- Same State: 1-2+ business days
- Interstate: 1-3+ business days
International Shipping
- United Kingdom: 4-7 business days
- United States: 5-9 business days
- Other Countries: Delivery times will vary depending on the destination country and postal service used.
These time frames are based on information from the Australia Post website as of 1st August 2024.
Important Information
- Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment.
- Delays: Please note that delivery times are estimated and may vary due to factors beyond our control, such as postal service delays, customs processing times, or unforeseen events.
- Customs & Duties: For international orders, the recipient is responsible for any customs duties, taxes, or fees that may apply in the destination country.
Contact Us
If you have any questions or concerns about your order or this shipping policy, please contact us at hello@deardahlia.au
Thank you for choosing Dear Dahlia. We appreciate your business and look forward to supporting you on your parenting journey.